Interweave, nul points
A short while ago, the lovely people at Interweave got realistic abou their international shipping prices, so I took out a subscription.
The Fall issue was my first one, but it didn't arrive. I know we've had trouble with the post, so I emailed them today to ask when it was sent.
It wasn't sent.
They sold out, so my subscription will start with the Winter issue.
They would not have informed me of this if I hadn't asked.
Of course, nobody has a copy of the Fall issue now.
Not impressed.